
Popular topics: shipping, track order, painting approval, returns
At brushwiz.com we want you to have the simplest buying experience possible. We understand that you might have a few questions, so to help you feel better informed, we've put together some of the most commonly asked questions about Brush Coins. If your questions have not been answered here, please contact us for more information.
Brush Coins are the rewards that we offer our customers for shopping with us. The more you shop at brushwiz.com, the more Brush Coins you earn, increasing your chances of getting attractive discounts. Once earned, you can redeem the Brush Coins to buy new products on our site.
Yes. You must have a BrushWiz account to earn Brush Coins. Creating an account is free and will provide you with various advantages, such as order tracking, managing wishlists and much more.
You can acquire Brush Coins in several ways:
We calculate Brush Coins based on the subtotal amount of the order. As such, you won’t earn any Brush Coins for shipping or tax charges, nor for any discounts. We exclude these charges and calculate Brush Coins based only on the money you have spent for an order.
For every $1 spent on our site, you earn 1 Brush Coin. Each Brush Coin is equal to $0.05. That means, the more coins you earn, the more discount you will get for future purchases. Please bear in mind that we may change the above mentioned rate at any time without prior notice.
Once your order is confirmed, it typically takes 1-2 hours from the time of purchase for the Brush Coins to appear in your account.
During the checkout process, you have the option to pay for your order using the Brush Coins you have in your account. You can either pay the full amount, or part of it, using your available Brush Coins. Simply click on ‘Use my Brush Coins,’ and enter the amount you would like to use. The entered amount will be automatically applied to the order total.
There is no expiry date for Brush Coins. You can accumulate Brush Coins for as long as you wish and redeem them whenever you wish. If your account is closed due to any reason, however, you will lose all of your Brush Coins.
Sign in using your email and password at brushwiz.com and go to the My Account page to check your Brush Coins and account activity.
If you have any questions regarding Brush Coins, or membership, please contact us.
Absolutely. There is no expiry date for Brush Coins. You can, for example, save Brush Coins until you have enough to buy a costly product.
When you return a product, we deduct the Brush Coins earned for the item from your account.
Gift cards can be used for buying almost any product or service on our website. Gift cards can be combined with Brush Coins and other promotional offers as well.
Please note, we have the right to modify this policy at any time and without prior notice.