Account

It’s easy. Follow the steps below to create a BrushWiz account:

1. Select the ‘Account’ icon in the upper-right corner of the site.
2. Click ‘Create an Account’ to start the process.
3. Enter your name, email address and create a password.
4. Complete the process by clicking ‘Register'.

Congratulations, you’ve created your account. We’ll send you an email to confirm your registration.

The benefits of a BrushWiz account include:

• Track and view all of your orders.
• Modify your personal information.
• Earn and keep a track of your Brush Coins.
• Save addresses to speed up checkout.
• Add products to your wishlists.
• Save your payment method for an easier checkout.
• Keep a track of your product reviews and ratings.
• Initiate a return or exchange.
• Access your email subscription preferences.
• View your recently viewed items.

To perform all of these actions, please remember that you must log in to your account. If you don’t have an account yet, our system will request you to create one.

Yes, in order to make a purchase, users are required to create an account.

If you've forgotten your password, here's how you can reset it:

• Sign in and click the ‘Forgot?’ button.
• Enter the email address associated with your account and click ‘Submit’.
• We will send you a link via email with instructions on how to reset your password.

Typically, you will receive an email within a few minutes. If after twenty minutes you still haven’t received an email, please check your spam folder, or if necessary, add brushwiz.com to your safelist and request a new link by repeating the process above.

If you do not have access to the email account associated with your BrushWiz account, you can create a new BrushWiz account with a different email address. If, for whatever reason, you are unable to reset your password, please contact us.

All of the information you provide will be treated confidentially and will only be used to process your order. BrushWiz operates a secure server and we will never sell or share your information with another company or third party.

Please send an contact us requesting that your account be deleted.

Absolutely. For rapid checkout, BrushWiz features an address book function, designed to make it easier for you to save your addresses for later use, to which your orders may be shipped or billed during checkout. You may create and save as many addresses as you like.

A wishlist is a secure and private page where you can save products that you would like to buy in the future. This means that you do not have to waste time searching for the same products again. Users can add almost every item on our website to the wishlist. However, before you can enjoy the benefits of the wishlist, you first need to create an account at brushwiz.com.

Adding items to a wishlist is easy. First, find the item you would like to add, then click on the ‘Save’ button with the heart symbol, which is found next to the price. The product will then be automatically added to your wishlist.

If you would like to organize your saved items into different categories, you can create multiple wishlists. To save an item to a specific wishlist, simply click on ‘Wishlists’ and select the appropriate wishlist where you would like to save the product.

You can view your wishlist in different ways:

• Click on the ‘Wishlists’ button in the upper-right-hand section of any page (under the ‘Account’ option).
• Login to your account and click on the ‘My Wishlists’ button from the left-hand navigation menu.

An avatar is a graphical representation of you that is displayed at brushwiz.com. Whenever you post any content on our site, the avatar will appear beside it. Avatars can be changed anytime by visiting your profile page and uploading a new avatar.

BrushWiz customers are free to review any of the products listed on our website. We welcome both positive and negative reviews as honest evaluation will help our customers to get a realistic idea about our products. To leave a review, you will need to have a BrushWiz account and be signed in. Users are also able to review products anonymously if they so choose.

Posting a product review on brushwiz.com is easy:

• Sign in to your brushwiz.com account.
• Find the item you want to review, then look for the ‘Reviews’ section on the product page, and then select ‘Write a Review’. Alternatively, if you have purchased the item before, first find it on your ‘My Reviews’ page and then select ‘Write a Review’.
• Complete the required fields and submit your review.

All product reviews should be written in English and should adhere to the guidelines. Usually, reviews are displayed on the website within 24-48 hours. If you have submitted a review recently, visit our website to check whether it has been posted.

By posting a product review, you permit us the royalty-free and irrevocable right to utilize the review, according to the site’s Terms of Use and Product Review Guidelines.

While reviewing any item, consider the following guidelines:

• Share your personal experience about the product. State your liking or disliking honestly. Stick to discussing characteristics of the product.
• Try to maintain a word limit of 500 words.
• Include a photo with your review to help others understand why you love the item or to show what you dislike.
• Do not include any unnecessary information, URLs, contact information or offensive language in the review.
• Do not comment about other issues, such as the quality of the service provided, sales and shipping.

We have the right to refuse or delete any review, in case it contains any of the following:

• Abusive or defamatory language that should not be used in a public forum.
• Commercial content, such as advertisements, links or discussion about other websites, products, or competitors.
• Any contact information, such as phone number, email or home address.
• Malicious comments about other product reviews, or personal attacks on another reviewer.
• Images or other content that is protected by a copyright, unless the user owns the specific copyright or has the permission of the copyright owner to use the content.

In this case, a testimonial is a formal statement made by a customer about his or her experience with BrushWiz. Typically, it provides a detailed account of the customer’s experience, including, for example, information about the items purchased, the use of the website, the item itself, customer support, shipping and any other details related to the buying experience.

As with product reviews, we value authentic and respectful feedback from our customers when it comes to providing testimonials, considering both the positive and negative aspects of the experience. Honest evaluation will help our customers to get a realistic idea about the products and services we offer.

After making a purchase, customers will receive an email with details about how to provide a testimonial. Customers can also visit the ‘My Testimonials’ page through the online account. Please select the order for which you would like to leave a testimonial and then select ‘Write a Testimonial’. Only customers who have purchased from us will be able to provide a testimonial.

All testimonials should be written in English and should adhere to the stated guidelines. Usually, testimonials are displayed on the website within 24-48 hours. If you have submitted a testimonial recently, please visit our website to check whether it has been posted.

By posting a testimonial, you permit us the royalty-free and irrevocable right to utilize the testimonial, according to the site’s Terms of Use and Testimonial Guidelines.

Product reviews refer to a specific product and will only appear on the product page. Testimonials, however, focus on the overall buying experience and will appear on a separate page dedicated to testimonials.

While submitting a testimonial, consider the following guidelines:

• Share your personal experience about the overall buying experience. State your liking or disliking honestly.
• Try to maintain a word limit of 500 words.
• Include a photo with your review to help others understand why you love the item or to show what you dislike.
• Do not include any unnecessary information, URLs, contact information or offensive language in the testimonial.

We have the right to refuse or delete any testimonial, in case it contains any of the following:

• Abusive or defamatory language that should not be used in a public forum.
• Commercial content, such as advertisements, links or discussion about other websites, products, or competitors.
• Any contact information, such as phone number, email or home address.
• Malicious comments about other product reviews or a personal attack on another reviewer.
• Images or other content that is protected by a copyright, unless the user owns the specific copyright or has the permission of the copyright owner to use the content.